Zoom and Mitel have embarked on a strategic collaboration aimed at transforming the enterprise communications landscape. This partnership will blend the strengths of both companies, introducing an AI-first hybrid communication platform designed to meet the evolving demands of modern businesses.
Mitel, renowned for its private cloud and voice solutions, has chosen Zoom to co-develop this exclusive hybrid offering, which is expected to be launched by mid-2025. The joint platform will integrate Zoom’s enterprise video, team chat, and collaboration tools with Mitel’s robust communication systems, delivering a seamless experience for customers.
Executives from both companies have expressed optimism about the venture, highlighting the importance of flexibility and innovation in addressing the complex communication needs of today’s distributed workforce. According to Mitel’s CEO Tarun Loomba, the partnership is poised to drive significant growth and innovation in hybrid communications, offering businesses a tailored solution that combines resiliency with enterprise-grade functionality.
As part of this collaboration, Mitel customers will have the option to transition to Zoom’s Unified Communications as a Service (UCaaS) platform on their terms, ensuring that they maintain control over their communication systems while benefiting from the advanced capabilities provided by Zoom. This move is seen as a key development in the hybrid communications market, where businesses increasingly seek solutions that cater to both in-office and remote work environments.
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